1. Understanding Your DarbPay Wallet

1. Understanding Your DarbPay Wallet

Your DarbPay wallet is your company’s main account for managing all transactions, card spending, and top-ups.
This article explains how it works and what you need to know to manage it effectively.


What Is Darb Wallet?

Darb wallet is a digital account linked to your company profile.
It holds the balance your company uses for:

  • Fuel payments through fleet cards

  • Subscription fees

  • Refunds and adjustments

  • Other approved expenses

Each transaction or top-up reflects in real time on your Client Dashboard.


How the Wallet Works

  1. Top-Up
    You fund your wallet by transferring money from your company bank account to your DarbPay’s designated IBAN.
    Once received, the amount appears in your wallet balance.

  2. Spending
    Whenever a driver uses a DarbPay card, the transaction amount is deducted instantly from your wallet.

  3. Monitoring
    You can view your wallet balance, top-up history, and spending breakdown from your dashboard.


Wallet vs. Fleet Cards

FeatureWallet
Darb Fleet Card
  Purpose
  Holds your company balance
  Used by drivers for fueling and fleet expenses
  Ownership
  Company-level
  Assigned to drivers
  Funding
  Funded via bank transfer
  Draws from wallet balance


Key Points to Remember

  • Your wallet must have available funds before issuing or using cards.

  • All transactions, including fuel payments and subscription renewals, are deducted directly from your wallet.

  • Wallet balances are company-level, not individual-driver based.


Need Help?

If you need support, contact us:

📩 Email: support@darbpay.com
📞 Hotline: 8001110980
🕓 Business Hours: Sunday–Thursday, 9:00 AM – 5:00 PM (KSA Time)

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